"Emerald Cultural Institute has partnered with MSS The HR People for over 18 years, and throughout that time they have proven to be an exceptional HR partner; responsive, expert, and attuned to the realities of a dynamic educational environment.

As an organisation that operates across multiple sites with a diverse and international staff and student base, we have relied on MSS for support across the full spectrum of HR needs: contracts, policy development, compliance and audits, employee relations, restructuring, recruitment and staff training. Their advice is always practical, timely, tailored to our context and not generic.

What we value most is their understanding of the teaching and learning sector. MSS with dedicated HR partnership support from Jennifer recognises the importance of organisational culture, the student experience, and the need to manage HR matters with discretion and professionalism. They have helped us navigate complex situations with clarity and care, always acting as a true extension of our team.
For any organisation operating in a learning-focused, member-driven environment, we would wholeheartedly recommend MSS The HR People. They bring not just HR expertise, but a real partnership approach that delivers value and peace of mind."