Managing Difficult Behaviours
Difficult behaviours in the workplace can disrupt team dynamics, lower morale, and impact productivity.
This practical and engaging training session is designed to equip managers and team leaders with the tools and confidence to effectively manage challenging behaviours while fostering a respectful and collaborative work environment.
Date
12th November 2025
Time
10.00-12.00
Cost
€350
Early Bird rate €295
This course is CPD Accredited and you will earn:
4 CPD Points
Delivery
Online - Link will be supplied by email upon payment
Course Overview
Training Objectives:
By the end of this session, participants will be able to:
- Identify different types of difficult behaviours and understand their impact on individuals and the wider team.
- Recognise common causes and potential triggers of challenging behaviours.
- Apply constructive approaches to address and resolve difficult behaviours early and effectively.
- Develop communication techniques that promote mutual respect, active listening, and de-escalation.
- Establish clear boundaries and expectations to support team cohesion and accountability.
- Implement sustainable, long-term strategies to support positive behavioural change and a healthy workplace culture.
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